Blog Consulting CRM Magazine 
TechSee
JUNE 16, 2022
Due to his level of expertise, Jim has been featured in numerous publications, including CIO Review, Contact Center Pipeline, Connections Magazine, and was also listed as one of the ‘Top 20 Influential People to Follow’ on Twitter. As an author, consultant, and trainer, he helps organizations develop customer-focused cultures.
Fonolo
JANUARY 14, 2020
Which customer service blog posts helped to shape the last decade for you? . There are more customer experience management blogs and articles than ever before — not to mention the growing libraries of video and interactive content. Here, we cover the 20 best customer service blogs and influencers to follow in 2020.
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Natalie Petouhof
AUGUST 31, 2022
Natalie is a Senior Customer Experience Strategist and Business Consultant at Genesys®. Dr. Natalie is often quoted in NYTimes, USA Today, Bloomberg Businessweek, CRM Magazine, and Peppers and Rogers 1-to-1 Magazine and is also a featured commentator on TV and radio.
Beyond Philosophy
NOVEMBER 25, 2021
It is a complicated purchase, so we looked at a magazine called Which? For example, in my global Customer Experience consultancy, we did some work with a health care equipment supplier. For example, I was buying a CRM (customer relationship management) system for the telecom company I worked for millions of dollars.
Customer Guru
AUGUST 21, 2018
Continuing with our list (in alphabetical order) of customer experience (CX) influencers (experts, consultants, and authors), we are sharing a few names of leaders leaders that every CX enthusiast must follow and take inspiration from. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI.
CrazyCall
SEPTEMBER 4, 2018
With over 1700+ employees so far, Hubspot, as a leading CRM, marketing, sales and customer experience platform brought in $114.6 Steli Efti is the co-founder and CEO of Close.io, the CRM that helps sales teams close more deals. Steli hasn’t always been a sales guru and executive of one of the fastest growing SaaS CRM.
Amity
APRIL 25, 2016
Customer Success Expert - Glide Consulting. The Glide Consulting Blog. Every Thursday he publishes a new blog post about his wins, fails and lessons learned along the way. Every Thursday he publishes a new blog post about his wins, fails and lessons learned along the way. The Groove Blog. The Gainsight Blog.
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