Beyond Philosophy

JUNE 11, 2015

Several years ago, one executive of a game design firm defined gamification as “a loyalty program on steroids, functional software that looks and plays like a game and a real world activity with feedback and challenges.” This example is consistent with some overall gamification trends.

Gamification 265

Gamification Big data Personalization Feedback 265

CSM Magazine

JULY 28, 2022

This includes, for example, the use of passive candidate search methods in social networks, work with virtual remote teams, use of “blind” recruiting technologies, gamification, and the use of artificial intelligence for personnel selection, etc. Working with large data sets (Big Data) is primarily used for HR analytics.

Management 59

Management Gamification Analytics Enterprise 59

ShepHyken

NOVEMBER 29, 2019

This adds gamification to the customer experience mix and it could very well make your app viral. The mobile app experience seamlessly integrates with pioneering technologies like artificial intelligence, augmented and virtual reality and big data analytics to offer engaging experiences. And you know what that means?

Technology 332

Technology Customer Experience Complaint resolution Gamification 332

ChurnZero

JULY 22, 2022

They’re an open source big data platform and the director of onboarding said, “Management wants me to build out a whole risk mitigation plan.” For example, customers aren’t accountable. For example, let’s say you’re my new client and I am your personal trainer. They don’t engage. And guess what?

Gamification 98

Gamification Accountability B2B Enterprise 98

Infinity

MAY 25, 2019

Turn big data into business insights. “ For example, waiting to be able to pay your bill. Growing your customer base with gamification. One method we discovered at #DMWF is gamification. With such a potential for massive ROI, how exactly do you embrace the age of the customer and UX properly? Farewell, #DMWF.

Marketing 40

Marketing Gamification Surveys Big data 40

Comm100

SEPTEMBER 22, 2016

” As an internet-based retailer, Amazon provides a great example for e-commerce professionals who want to know how they can provide customer service in mold-breaking ways. How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Loyalty 3.0:

Customer Service 70

Customer Service Gamification Consulting Consulting 70

Natalie Petouhof

FEBRUARY 21, 2016

examples: sensors, smart ‘things’, device to purchase). Data to Decisions – Using data to make informed business decisions. examples: big data, predictive analytics) . examples: enterprise social networks, collaboration). examples: talent management).

Customer Experience 40

Customer Experience Customer Service Enterprise Big data 40