Tenfold - Contact Center Blog

NOVEMBER 30, 2017

When listening to the voice of the customer, remember to include and share the positive feedback. Acting on negative feedback will strengthen customer engagement and sharing and acting on positive feedback will strengthen employee engagement. Share responsibility and construct a common goal.

Call Center 56

Call Center Customer Support Customer centricity Contact Center 56

AWS Machine Learning

JUNE 26, 2023

with the following code: import * as cdk from 'aws-cdk-lib'; import { Construct } from 'constructs'; import * as iam from 'aws-cdk-lib/aws-iam'; import { Activity } from '@cdklabs/cdk-aws-sagemaker-role-manager'; export class RoleManagerStack extends cdk.Stack { constructor(scope: Construct, id: string, props?

Management 70

Management Construction Automotive Engineering 70

Lumoa

MAY 16, 2024

Exploratory Workflows : Data scientists often work in an exploratory manner, testing hypotheses and experimenting with various algorithms. Jupyter notebooks are perfect for this type of work because they allow for interactive coding, visualization, and immediate feedback.

Engineering 83

Engineering Banking Metrics Big data 83

AWS Machine Learning

APRIL 11, 2023

We also introduce a logical construct of a shared services account that plays a key role in governance, administration, and orchestration. We’d love to hear your feedback! Rajesh Ramchander is a Senior Data & ML Engineer in Professional Services at AWS. He helps customers migrate big data and AL/ML workloads to AWS.

APIs 69

APIs Accountability Scripts Enterprise 69

AWS Machine Learning

JULY 29, 2022

Establishing highly efficient contact centers requires significant automation, the ability to scale, and a mechanism of active learning through customer feedback. It provides high-level components called constructs that preconfigure cloud resources with proven defaults, so you can build cloud applications with ease. Prerequisites.

Contact Center 92

Contact Center Interactive Voice Response Self service Accountability 92

Fonolo

SEPTEMBER 12, 2018

Keeping this in mind, we devised a straight-forward method towards effectual customer experience management: Step 1: Construct Consumer Profiles. Step 3: Measure Real-Time Customer Feedback. This points towards how positive CX can have life-long impact for the consumer. Start with determining your key message to your target audience.

Customer Experience 73

Customer Experience Management Journey mapping Construction 73

AWS Machine Learning

JUNE 19, 2023

For provisioning Studio in your AWS account and Region, you first need to create an Amazon SageMaker domain—a construct that encapsulates your ML environment. If you’re looking for a scalable solution to automate your user onboarding, try this solution, and leave you feedback below!

APIs 69

APIs Accountability Construction Enterprise 69

AWS Machine Learning

JULY 29, 2022

The Lambda function parses the SAML assertion and uses only attributes in the element to construct a CreatePresignedDomainUrl API call. Implement scalable data and resource access management with attribute-based access control (ABAC). If you have any feedback or questions, please leave them in the comments. applications.

Management 72

Management APIs Accountability Construction 72

CX Journey

JULY 25, 2014

Note: To be sure, you’ll want to coordinate with department heads and team leads to facilitate these discussions, but make sure they don’t place themselves between you and the customer-facing representative as a block, as this can result in watered-down, filtered feedback.

Journey mapping 61

Journey mapping Surveys Construction Feedback 61