Remove Big data Remove Chatbots Remove Enterprise Remove Self service
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A 5-Step Checklist for Mastering Enterprise AI

CSM Magazine

At EBI.AI, we have spent over six years working closely with our customers to implement conversational AI projects for a wide range of organisations including retail, local government and multi-national enterprises. Select the right data – AI tools such as bots, chatbots and digital assistants are only as good as the data used to train them.

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Increase Productivity and Improve Employee Retention with HR Service Automation

Inbenta

In multinationals, where teams can often be dispersed over numerous countries and time zones, there is also an increased need for HR teams or proficient self-service capabilities to be available 24/7 to assist whenever an employee may need their help. Chatbots can simplify onboarding. Benefits of HR automation.

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2021: Emerging AI trends in the telecom industry

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. Using AI, telecoms can implement self-service capabilities that instruct customers how to install and operate their own devices.

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The New Super-Agent

VocalCom

We are social creatures and the value interacting with another human being over a machine when dealing with a complex and emotional problem cannot be underestimated: humans offer a level of empathy that no chatbot or automated agent can currently provide. The rise of self-service has made human support even more critical.

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4 AI Trends that will Transform the Telecom Industry in 2019

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. Using AI, telecoms can implement self-service capabilities that instruct customers how to install and operate their own devices. Vodafone introduced its new chatbot?—?

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AI to the Rescue: First Aid for Busy Contact Centres in Local Government

CSM Magazine

and amazingly, it costs only 15p for web self-service. These statistics tell us that self-service really is the way to go, taking pressure off busy contact centres by deflecting the most common calls away from human agents. is among the most advanced UK labs to create fully managed, Enterprise-grade AI assistants.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Reviews can be performed using tools like the AWS Well-Architected Tool , or with the help of your AWS team through AWS Enterprise Support. Repeat this process for each of the OWASP Top 10 for LLM vulnerabilities to ensure you’re maximizing the value of AWS services to implement defense in depth to protect your data and workloads.