Remove Best practices Remove Feedback Remove SaaS Remove Workshop
article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

article thumbnail

The top 2024 customer success trends predicted by industry experts

ChurnZero

New technologies, best practices, and strategies, combined with an industry-wide drive for sustainable, profitable growth, have made CS teams the revenue-building stars of every SaaS organization. Start with simple self-paced courses, in-product guidance, and live online webinars and workshops.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 10 Must Attend Conferences in 2020 for Customer Success Professionals

ChurnZero

Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry. SaaStr is the largest community of SaaS executives, founders, and entrepreneurs in the world and they are brought together at their flagship event – SaaStr Annual.

SaaS 72
article thumbnail

5 Key Takeaways from The Customer Conference Europe 2022

Education Services Group

On the other end of the spectrum, there were the teams of folks from the startup or SaaS space, where CS isn’t just a buzzword and key stakeholders all know its value ( sounds like a dream, doesn’t it?!). After all, aren’t mistakes the best way to learn? CS in the non-SaaS space is growing.

SaaS 52
article thumbnail

Benefits and Risks of AI in Business Process Outsourcing

Select VoiceCom Blog

Read on as we delve into AI’s influence on the BPO landscape and explore real-world examples and best practices for a successful implementation. Hidden risks arise when AI solutions are embedded in software-as-a-service (SaaS) offerings, potentially exposing organisations to vulnerabilities exploitable by hackers.

article thumbnail

Customer Training: The Secret to Scale in Customer Success

CSM Practice

For example, we were hired to determine the best onboarding strategy for one of our SaaS clients that needed to scale their customer success operations. As such, it is no surprise that many SaaS companies offer train-the-trainer programs for their customers during the onboarding process. Formulating a Training Strategy.

article thumbnail

5 Ways SaaS Companies Can Drive Growth by Building Strong Customer Communities

SmartKarrot

For many SaaS companies, building a strong customer community has always been on the top of a to-do list. Solicit feedback and do not leave them unattended. This could be done by workshops, short meetings, or perhaps a full-blown customer conference. And what are some of the best practices to follow? Final Take.

SaaS 10