SmartKarrot

OCTOBER 13, 2022

Diligently track all deliverables and project elements as a program manager. Be the voice of the customer to the Bakkt executive team and provide regular updates. Manage team of coordinators to ensure client reporting packages, meeting agendas/minutes, and issue log are handled timely and appropriately.

Customer advocacy 19

Customer advocacy Technical Support Feedback Engineering 19

InGenius

DECEMBER 19, 2019

How Southern Glazer's Wine & Spirits Wins at Customer Advocacy and Inside Sales , with customer Southern Glazer's Wine & Spirits. Upland RightAnswers: Knowledge management isn't just a nice to have. Traditionally, KM has been a neglected practice. Putting our best foot forward.

Contact Center 98

Contact Center Customer centricity Enterprise Finance 98

Customer Guru

AUGUST 21, 2018

He helps brands achieve improved customer experience, customer loyalty, and branding by his keynote speaker presentations and workshops. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. Kate Leggett Follow @kateleggett. Rod Butcher Follow @rodbutcher.

Customer Experience 115

Customer Experience Journey mapping Consulting Consulting 115

SmartKarrot

JUNE 11, 2021

Whether you are someone venturing into customer success, or looking to enhance your career in customer success, or looking to upgrade the knowledge and skills you already have- you can do that with a customer success certification. Best Customer Success Certifications 2021. Cisco Customer Success Manager.

Best practices 22

Best practices SaaS Accountability Education 22

SmartKarrot

NOVEMBER 18, 2020

Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy. Apply here: [link] Role: Director of Customer Success (US West) Location: San Francisco, CA, US Organization: Smartly.io

Customer advocacy 10

Customer advocacy Best practices Finance Enterprise 10

SmartKarrot

JUNE 24, 2022

Identify key risks and barriers and own risk management and mitigation. Develop and publish content on best practices, case studies, and benchmarks. Revamp customer experiences by catering to stakeholder personas and providing consultative thought leadership through workshops, training sessions, and rich content.

Customer advocacy 3

Customer advocacy Benchmark outsourcing Accountability 3

SmartKarrot

JANUARY 5, 2021

He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , he has been supporting the customer relationship management professionals and teams for over decades now. Customers are nothing but normal people like us. Rick Adams. Peter Armaly.

Chief Customer Officer 21

Chief Customer Officer SaaS B2B Consulting 21