article thumbnail

AinsCo Fire and Security Drives Business Growth with BigChange Tech

CSM Magazine

The company designs, supplies, installs and maintains bespoke fire and security systems working alongside organisations such as the NHS, Network Rail, Alstom Transport, Mersey Rail and Light Cinemas. AinsCo uses the BigChange CRM to streamline new client onboarding resulting in efficiency savings across sales, operations and finance.

Finance 52
article thumbnail

How Much Should You Charge Your Customers?

CSM Magazine

This helps you establish a price range or benchmark, so you don’t end up undercutting yourself—or overcharging by too much. This can leave you with a thin margin of profit or even a loss per sale, so bear this in mind when you decide to set your rate. While this is an easier method than most, it’s not always the most profitable.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Five Consumer Forces Shaping Move

C Space

New York has proposed a new Department for Care, which would coordinate services including transportation and health. DELIVERY NOW: — In the UK, Abel and Cole saw a 25% increase in sales in the last year. EV sales for two-wheelers in India increased by 21 percent in 2020. million in December 2019 (+194%).

article thumbnail

Customer Experience Disruptor Dixa Expands Operations in the US to Fix Broken Customer Service Market

CSM Magazine

By choosing customers over tickets, the platform boasts a First Contact Resolution (FCR) rate of 75% versus the 54% industry benchmark* and is purpose built for conversational scalability. Fraser Aitken joins as Vice-President of Sales, while Shannon Franzen and Audrey Sullivan join the team to lead Western and Central US operations.

article thumbnail

Brand Move Roundup – July 21, 2020

C Space

In the UK, interest in buying used cars has jumped in recent weeks as people look for alternatives to public transport following government pandemic warnings, according to online marketplaces. Motorway.co.uk , another used car marketplace, said it had enjoyed record sales of as much as £1.6m

article thumbnail

How good is the digital customer experience from travel brands?

Eptica

Benchmark : Continually improve by comparing your brand against acknowledged CX leaders, whatever their industry. The intensity of competition makes it essential for brands to focus more on this part of their business if they want to retain their reputation and drive greater sales.

article thumbnail

Why latency matters for business VoIP calls?

Spearline

10 years ago, Amazon found that every 100ms of latency cost them 1% in sales. Ensure your internet connection has adequate bandwidth for your calls and level of network usage.The transportation of voice packets requires particular internet protocols that your internet service provider may not provide. Source: Gigaspaces.com ).

voip 49