Banking Chatbots Government Personalization 
ShepHyken
NOVEMBER 2, 2018
This week we feature an article by Catalin Corzini who shares information about how chatbots can provide a better experience and how to customize the customer journey when using chatbots. – Shep Hyken. As we move towards big data and artificial intelligence, chatbots seem to be leading the way towards a more automated future.
Creative Virtual
JULY 10, 2020
However, the Banking sector has continued to see increased usage throughout May, June and the first week of July compared with the first two months of 2020. Plus, there was the added support needed for various government schemes and programmes. Only time will tell.
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Eptica
MARCH 14, 2018
Date: Wednesday, March 14, 2018 How do UK banks rate on customer experience? Author: Neil Cox Banking, like many other sectors, is undergoing a period of disruption and change. How are UK banks doing in terms of the customer experience? The social media experience delivered by the banks also trails behind some other sectors.
Creative Virtual
DECEMBER 8, 2022
This honour means even more as we prepare for the upcoming launch of the next innovative release of our V-Person technology. The analysts at Celent conducted their own evaluation of intelligent virtual assistant platforms as well, focusing in on the technology within the retail banking space.
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Aspect
DECEMBER 27, 2017
2016 saw an explosion of interest and investments in chatbots, as I wrote in my last annual recap. Much like in 2016, this year I’ve had countless conversations about chatbot needs with numerous customers, prospects, and partners around the globe, and it’s clear to me that as an industry we have made progress. Let’s have a look.
NameShouts
APRIL 2, 2020
Across North America this week, people have rapidly transitioned to a life inside: companies have instituted work from home policies, children are out of school, and local governments have demanded non-essential businesses to shutter. From food banks to research, people are finding ways to help out while staying at home.
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