Influitive

OCTOBER 30, 2015

Tweet this quote: “It’s not about B2B or B2C, it’s B2H–Business to Human.”. Download your FREE eBook now. Then, form a team on both the demand gen side and on the sales side that focus on driving lifetime value —through customer engagement that leads to increased upsell and cross-sell opportunities. Download the eBook now.

Marketing 79

Marketing B2B B2C Upselling 79

Comm100

NOVEMBER 2, 2020

Chatbots are often associated with B2C verticals, so what is a chatbot’s role in B2B? It can help answer questions to simplify the onboarding process, get acquainted with your platform – and offer upsells and cross-sells when a customer is most likely to convert. . They can reach out and offer an upsell or a cross-sell.

Chatbots 57

Chatbots Customer Service Banking Healthcare 57

Kapta Customer Success

OCTOBER 2, 2017

The principles can be applied any company that works with large organizational customers, but cannot be applied in B2C industries. Customer success is limited strictly to subscription-based service companies, but can be applied in B2B or B2C industries. The differences in revenue generation are not as distinct as some other areas.

Accountability 40

Accountability Management B2C Upselling 40

SmartKarrot

MARCH 2, 2022

One of the main reasons for this is that the market is already flooded with competitors, many of whom compete for customers’ already limited attention in both B2B and B2C environments. HubSpot offers exclusive content in form of ebooks, webinars, etc, in exchange for contact information.

SaaS 12

SaaS Marketing Upselling Engineering 12

SmartKarrot

MARCH 15, 2022

Best for: The PLG approach is best suited for B2B and B2C companies that are product-based. If someone becomes a customer if they read a blog, watch a video, or download an ebook- it is marketing-led growth. In sales-led growth or SLG, the hard sell approach is responsible for sales volumes and upselling. Marketing-led Growth.

Sales 10

Sales Marketing SaaS Customer retention 10

REVE Chat Blog

NOVEMBER 21, 2019

Enhanced ability to upsell with relevant deals and offers – The sales agents can offer information about the current sale going on, or a discount coupon available for the product they are interested to purchase. It will open the door for upselling. And an ebook can be one of the best free giveaways. Are they selling stuff?

Best practices 77

Best practices B2B Sales Chatbots 77