6 Top Chatbot Examples: AI Customer Service Bots in Action
Comm100
NOVEMBER 2, 2020
Chatbots are often associated with B2C verticals, so what is a chatbot’s role in B2B? It can help answer questions to simplify the onboarding process, get acquainted with your platform – and offer upsells and cross-sells when a customer is most likely to convert. . They can reach out and offer an upsell or a cross-sell.
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