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The Vcare Top 50 Customer Care Influencers

Vcaretec

Customer Care & Contact Center Influencers Mike Aoki Bio: Contact center expert and trainer for Agents (customer service, dealing with "irates," sales skills) and Managers (coaching, presentation skills). Connect: @AlHopper_ Kate Leggett Bio: VP and Principal Analyst at Forrester Research for CRM and Customer Service.

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How To Balance The Risks And Returns Of Your B2B Marketing Investments

Influitive

If you’re a B2B marketing executive, you have to fill a number of roles: Leader. B2B marketing risks and returns. Some marketing investments – such as CRM systems – are low risk and key to doing business today. Lower your risks when you adopt innovative B2B marketing technologies. Brand builder. Do your homework.

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Improving Your B2B Sales Cycle with Technology

aircall

The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years, advancements in technology have changed the face of the B2B sales cycle for buyers and sellers. How Technology Has Changed the B2B Sales Cycle .

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AI for Sales: The Ultimate Guide

JustCall

Traditionally, B2B sales teams worked in a linear manner. AI for sales enables B2B salespeople to operate with detailed assessments based on the most up-to-the-minute information. According to Gartner , by 2025, 3/4 of B2B sales organizations will refine their old strategies with AI-based sales assistants and solutions.

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Top 20 Vertical SaaS Companies in 2020

SmartKarrot

As the B2B tech industry is booming the market, vertical SaaS solutions bring out a tailored platform that caters to you seamlessly. It is a technology-based company that takes the help of big data to augment fitness companies and dining halls. The software can run for leagues, clubs, coaches, associations, and players as well.

SaaS 10