Remove APIs Remove Big data Remove Marketing Remove Sales
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Why Access to Customer Data is Essential for Sales Performance

aircall

By 2025, global data is projected to grow to 175 zettabytes. What happens to all this data? For some businesses, they use this customer data to gain unique insights to improve things like sales performance or the customer experience. Data can also be used to analyze or guide decision-making and future activities.

Sales 62
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Identify objections in customer conversations using Amazon Comprehend to enhance customer experience without ML expertise

AWS Machine Learning

In the global retail industry, pre- and post-sales support are both important aspects of customer care. Real-time text classification To use Amazon Comprehend custom classification in real time , you need to deploy an API as the entry point and call an Amazon Comprehend model to conduct real-time text classification.

APIs 61
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WFO Trends in 2020

DMG Consulting

The greatest areas of investment in service organizations and contact centers are in AI, robotic process automation (RPA), big data and digital-oriented applications, all of which are delivered via the cloud. The idea is to make systems interoperable through easy-to-use application programming interfaces (APIs).

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Reduce food waste to improve sustainability and financial results in retail with Amazon Forecast

AWS Machine Learning

Advanced inventory forecasting using machine learning (ML) allows retail stores to maximize sales and minimize waste through more effective inventory management and turnover. We can then call a Forecast API to create a dataset group and import data from the processed S3 bucket. Josie Cheng is a HKT AI/ML Go-To-Market at AWS.

APIs 97
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Identify rooftop solar panels from satellite imagery using Amazon Rekognition Custom Labels

AWS Machine Learning

They’re looking for cost-efficient approaches and tools to conduct targeted marketing to proactively reach out to potential customers. However, these tools are expensive and increase the overall cost of marketing. The solution workflow is as follows: Store satellite imagery data in Amazon S3 as the input source.

APIs 70
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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

These need to be securely accessed by ML developers in other departments like marketing, fraud detection, and so on to build models. For example, the marketing team may only get access to the customer profile feature group needed for recommendation models.

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UCcaS,CCaaS,CPaaS – Everything You Need to Know

Hodusoft

Companies, especially the call/contact centers, sales and service teams, and many others are reorganizing and updating their communication strategies to stay competitive. The vendors of CCaaS build different products on APIs (Application Programming Interfaces) that work across several operating systems and Internet browsers.

APIs 52