APIs Banking Chatbots Groups 
AWS Machine Learning
MARCH 29, 2024
The integration of Amazon Lex with Talkdesk cloud contact center is inspired by WaFd Bank (WaFd)’s digital innovation journey to enhance customer experience. For example, the following figure shows screenshots of a chatbot transitioning a customer to a live agent chat (courtesy of WaFd Bank).
Expivia
JANUARY 19, 2021
It’s not a call center and it’s not an AI chatbot (well not really…). AI developers will be the ones to say that ChatBots will be that revolutionary technology. If you have a bank query, you can walk into a virtual branch and fix any problem you could over the phone.
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Smooch
APRIL 1, 2019
Don’t confuse the WhatsApp Business app with the WhatsApp Business API. WhatsApp’s API is still in early access, along with Apple and Google’s competing business chat platforms. Kenyan farmers are using WhatsApp to grow healthier kale, according to Business Daily , and they’re “laughing all the way to the bank.”
AWS Machine Learning
AUGUST 14, 2023
He is the son of Antoine Riboud, the previous CEO, who transformed the former European glassmaker BSN Group into a leading player in the food industry. Answer: 2021 ### Context: NLP Cloud developed their API by mid-2020 and they added many pre-trained open-source models since then. He is the CEO at Danone.
Fonolo
JANUARY 9, 2018
In particular, there is tension between groups inside Genesys who feel that taking their existing technology and “cloudifying” it is a good (or even better) alternative to the incoming PureCloud technology from InIn. Three of the four “challengers” in the chart are built on top of the Twilio API. ChatBots Step Up to the Plate.
Fonolo
JANUARY 16, 2018
I just want to group together companies that have been selling call centers for many years, compared to the relative new-comers. (If banks, airlines, insurance companies) still prefer on-premise deployments. ChatBots Step Up to the Plate. Last week I wrote about the cloud-based call center gang. Phone Calls Are Essential.
AWS Machine Learning
JUNE 12, 2023
Transformers-based models can be applied across different use cases when dealing with text data, such as search, chatbots, and many more. The Hugging Face transformers , tokenizers , and datasets libraries provide APIs and tools to download and predict using pre-trained models in multiple languages.
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