JustCall

MARCH 9, 2023

Conversational intelligence can simplify and enhance the operations of your management, marketing, and sales teams. With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. It can save you a great deal of labor and time.

Coaching 52

Coaching Sales Chatbots Analytics 52

JustCall

SEPTEMBER 16, 2019

Sales has become more flexible and agile than ever because of the heavy competition in almost each and every sector. Moreover, with humans as buyers sales can never be linear. Sales reps have to go for multiple calls and process that are mostly disorganized and not streamlined. So, how is this all working out?

Sales 64

Sales Interactive Voice Response CRM Call Logging 64

JustCall

JULY 24, 2019

Next, the sales agent manually dials the number on the landline phone and then proceeds to make his pitch. Further, during the call, the sales agent takes notes side by side. This demands multi-tasking – talking to the lead or customer, trying to sell them the product and taking notes continuously.

Sales 60

Sales Outbound sales Analytics Personalization 60

JustCall

APRIL 26, 2022

Conversation intelligence technology uses artificial intelligence to analyze and optimize conversations in sales calls, demos, and customer support interactions. After the software processes all this data, it can generate reports on sales performance metrics like call conversions, revenue from calls, average deal size, and more.

Coaching 52

Coaching Benchmark Sales Analytics 52

JustCall

FEBRUARY 2, 2024

What raises a good sales team to an unstoppable sales force? You guessed it right — a good dialer software dialing its way through hundreds of leads in minutes, addressing agency productivity, and conversion rates. No more frantic screen-switching between separate apps for calls, texts, data analysis, and reporting.

Sales 52

Sales APIs Engineering CRM 52

aircall

MARCH 24, 2021

Is it an old-school numbers game, or are you working with a strategic sales prospecting plan? In the not-too-distant past, the general perception of the sales field was the more cold calls salespeople could make, the easier it would be to rise to the top of the leaderboard. How to Write a Sales Prospecting Plan.

Best practices 62

Best practices Sales Scripts Outbound sales 62

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 98

Sales CRM Analytics Chatbots 98

JustCall

AUGUST 1, 2019

Sales reps have to manually look over other ‘after call’ works too. That includes manually deciding and dialing prospects, call logging, remembering key points, writing notes after the call and others. As these tools remove the manual work and increase the productivity of sales reps.

Outbound sales 56

Outbound sales CRM Scripts Sales 56

JustCall

FEBRUARY 13, 2023

The attention is on every sales call center! Sales call centers have become essential to many businesses, serving as customers’ first point of contact and providing valuable support and assistance. One of the most significant benefits of call centers is their ability to provide fast and efficient customer service.

Sales 52

Sales Call Center Interactive Voice Response CRM 52

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 52

Sales Chatbots Analytics Wireless 52

Callminer

SEPTEMBER 23, 2020

Outbound call centers depend on skilled and well-trained agents as much as useful software to consistently meet business goals. Keeping an outbound call center operating efficiently means making the most of both the talent you have on hand and the tools you can afford to implement. Challenges Outbound Call Centers Face.

Best practices 182

Best practices Call Center Outbound sales Telemarketing 182

TLC Associates

OCTOBER 30, 2019

Productivity – This is an area that deserves significant mention. However, the reality is that productive hours will be generally in the region of 75%, after PTO, paid breaks, and other time off phones is taken into consideration. In other words, companies only pay for productive time.

Contact Center 40

Contact Center outsourcing Real estate Interactive Voice Response 40

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Inbound call center metrics: Inbound Call Volume. First Call Resolution. Call Abandonment Rate. Contact Rate.

Call Center 52

Call Center Metrics Abandon rate Management 52

Callminer

NOVEMBER 25, 2019

An efficient call center operation hinges on the ability of management to identify flaws in their systems and practices as well as execute improvement plans to fix these quickly. However, the exact tools and approach you employ at your call center for this purpose should align with your center’s mission and personnel.

Best practices 182

Best practices Call Center Metrics Average Handle Time 182

Callminer

OCTOBER 22, 2019

For some companies, outsourcing call center services makes sense, while others are better served by keeping call center functions in-house. When it comes to choosing a call center service, that choice becomes even more difficult. There are two main reasons for outsourcing, and two types of call centers that can meet those needs.

Best practices 203

Best practices Call Center outsourcing Contact Center 203