solution sms-automation-tool 
Hodusoft
JANUARY 18, 2023
Top 10 Best Healthcare Call Center Software for 2023. As the demand for healthcare services continues to grow, it’s becoming increasingly important for healthcare providers to find ways to offer high-quality care while also being efficient and cost-effective. What to look for when choosing healthcare call center software?
3CLogic
SEPTEMBER 28, 2022
As healthcare providers look for ways to improve patient experiences in the post-pandemic era, giving high-quality healthcare support services is a top priority for providers. What is ServiceNow Healthcare and Life Sciences (HCLS) Service Management? Improved Patient Care Experiences. Unified Teams and Data.
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JustCall
DECEMBER 13, 2022
Healthcare is one industry that has transformed the most in the past few years. Although the industry was a reluctant adapter for change, circumstances during and post the COVID-19 pandemic have made it imperative for healthcare to embrace the modern world. The answer: by adopting an advanced and efficient phone system.
Balto
DECEMBER 5, 2022
Running a contact center in the healthcare space isn’t an easy task. However, call centers can find cost savings, efficiencies, and more when using modern software solutions. In this piece, we’ll provide you with insights into everything you need to know about healthcare contact center software.
3CLogic
DECEMBER 1, 2022
We live in an era of ever-increasing communication and ever-increasing communication tools. While these tools certainly have their place in today’s world, the fact remains that phone calls are a central communication method for businesses of all sizes. 23% want transcribed visual voicemail solutions.
JustCall
APRIL 5, 2022
In the healthcare industry, there is no scope for compromising patients’ data. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. As a professional in the healthcare and health insurance industry, you probably know the perils of patient data breaches. What is HIPAA Compliance?
CSM Magazine
JUNE 12, 2023
To combat contact center fraud effectively, businesses must adopt a multi-pronged approach that includes robust employee training, the implementation of advanced fraud detection solutions, and continuous monitoring of contact center operations.
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