Analytics APIs Chatbots SaaS 
Comm100
SEPTEMBER 23, 2021
Artificial intelligence, machine learning, IoT, and analytics are part of the technology stack that every company has actively started using to enhance productivity and efficiency. Recommended Reading – Why Agents Need Chatbots – and Chatbots Need Agents. Technology continues to evolve across all business sectors.
Cisco - Contact Center
JANUARY 27, 2020
Customers who are calling in to a contact center enjoy a more intuitive experience for handling simple requests and agents are relieved of repetitive and mundane tasks that can easily be handled by an IVR or a chatbot, or virtual assistant. How Well Do You Know Your Customers? Cloud-Powering our On-Premises Portfolio. What’s Next?
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Fonolo
NOVEMBER 21, 2018
In September, they acquired Ytica to add analytics to the Twilio Flex contact center. Now, companies have to add analytics value on top of recording before they can justify costs above this per-minute baseline. Now, companies have to add analytics value on top of recording before they can justify costs above this per-minute baseline.
JivoChat
JULY 14, 2021
Chatbots : Businesses can use chatbots to process conversations and deliver automated responses to customers with a “bot” personality. If you have a SaaS company, include relevant code and technical information, such as this example on using CRM integrations using API for developers. Use chatbots.
AWS Machine Learning
JANUARY 26, 2024
Consider inserting AWS Web Application Firewall (AWS WAF) in front to protect web applications and APIs from malicious bots , SQL injection attacks, cross-site scripting (XSS), and account takeovers with Fraud Control. With Security Lake, you can get a more complete understanding of your security data across your entire organization.
SmartKarrot
SEPTEMBER 25, 2020
In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.
SmartKarrot
SEPTEMBER 25, 2020
In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.
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