Remove Analytics Remove APIs Remove Chatbots Remove Healthcare
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How Benenden Health Transformed Member Experiences

CSM Magazine

Founded in 1905, Benenden Health provides affordable healthcare services to over 860,000 members across the UK. Benenden needed customer contact systems as cutting-edge as their healthcare services. Analytics – Gain actionable insights from member data. Ongoing Support – An AI-powered chatbot handles common queries in the app.

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Adopting a Graph-Based Approach to Overcome ChatGPT’s Constraints

CSM Magazine

Real-world GenAI use cases Using Generative AI can help knowledge workers and specialists carry out natural language queries without having to understand a query language or create multi-layered APIs. This can increase operational efficiencies, improve customer service and focus human resources on value-added tasks.

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JustCall Auto Dialer vs. Mojo Dialer: Which Dialer Is Better for Your Business? [Expert Comparison]

JustCall

And when you think about the range of features the latter offers at $49 per user per month — all 3 dialers, bulk SMS campaigns and workflows, live call monitoring , advanced analytics and reporting, API and webhooks, live call monitoring, and so much more, it is simply astounding. Whereas JustCall welcomes everyone with open arms.

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Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

The steps involved are as follows: The financial analyst poses questions via a platform such as chatbots. Large language models – The large language models (LLMs) are available via Amazon Bedrock, SageMaker JumpStart, or an API. The platform uses a framework to determine the most suitable multi-modal agent tool to answer the question.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

It has applications in areas where data is multi-modal such as ecommerce, where data contains text in the form of metadata as well as images, or in healthcare, where data could contain MRIs or CT scans along with doctor’s notes and diagnoses, to name a few use cases. This is where image-to-text models can be a game changer.

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Top 12 Customer Service Software To Use In 2022

OctopusTech

A customer service tool also provides a knowledge base to users, handles inbound and outbound communications, come up with analytics dashboards, and integrates with various automation software. Reports and analytics. If representatives are busy providing live chat services, then chatbots can also be used here. Integrated CRM.

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Build generative AI chatbots using prompt engineering with Amazon Redshift and Amazon Bedrock

AWS Machine Learning

Amazon Bedrock offers a choice of high-performing foundation models from leading AI companies, including AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon, via a single API. First, the user logs in to the chatbot application, which is hosted behind an Application Load Balancer and authenticated using Amazon Cognito.