Remove Analytics Remove APIs Remove Best practices Remove Healthcare
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What is Call Center Compliance?

NobelBiz

In this comprehensive article, we delve into the details of call center compliance , exploring its significance, the laws and regulations governing it, common mistakes to avoid, and best practices for ensuring adherence. Table of Contents What is Call Center Compliance and Why is it Important? HIPAA Regulations: In the U.S.,

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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. Regulations in the healthcare industry call for especially rigorous data governance.

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Build an Amazon SageMaker Model Registry approval and promotion workflow with human intervention

AWS Machine Learning

ML Engineer at Tiger Analytics. The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint.

APIs 97
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Optimize pet profiles for Purina’s Petfinder application using Amazon Rekognition Custom Labels and AWS Step Functions

AWS Machine Learning

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 93
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AWS Unveils New AI Service Features and Enhancements at re:Invent 2022

AWS Machine Learning

The top layer of AI services brings ML to business use cases such as transcribing contact center calls, processing documents, and improving healthcare outcomes. Amazon Transcribe Call Analytics for improved end-user experiences. Customers can use AWS AI services with no ML expertise required.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

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How to make the most of a free survey program: 4 tips to know

delighted

If you’re sending surveys to recipients who have strict email filters, like the healthcare industry, it can be helpful to prime your respondents for the incoming survey to make sure the email is top-of-mind. That’s why it’s key to choose a survey platform that’s easy to use, with best practices baked in, and to automate as much as you can.

Surveys 91