4 Customer Success Lessons That You Can Learn From Playing Tetris
ChurnZero
JUNE 28, 2019
The same can be said when it comes to the complex nature of many B2B SaaS products. But for the feedback that does stick, your account will consider you their customer champion. Poor Fit Customers Aren’t Advocates: As with B2C consumers, B2B buyers are more likely to share an unsatisfied experience versus a positive interaction.
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