Revolutionizing Customer Engagement: The Power of UCaaS Contact Center Software
Hodusoft
JANUARY 17, 2024
Even though it’s a recent technological innovation, its origins can be traced back to the late 1880s, i.e. the days of the telegraph. Between the 1960s and 1990s, the invention of IP PBX , Interactive Voice Response (IVR) system, and voicemail system changed the way businesses used to communicate.
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