ChurnZero

MARCH 31, 2021

“These awards are based directly on feedback from their customers. Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

B2B 98

B2B industry standards SaaS Feedback 98

ChurnZero

APRIL 22, 2020

“ChurnZero earned a Top Rated award based directly on feedback from their customers. ” Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. .” Thank you for supporting our work, and for sharing your feedback on TrustRadius.

B2B 75

B2B industry standards Feedback Technology 75

Totango

APRIL 2, 2021

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. What Our Customers are Saying.

industry standards 62

industry standards Upselling B2B Enterprise 62

Stratifyd

JUNE 13, 2019

To prove my point, between January 2016 and December 2017 , Android customer retention was between 89% and 91%, compared to Apple, which was between 85% and 88%. Apple’s CX is difficult to match, and from the in-store experience to inviting product design, the tech brand has set and maintained the industry standard for phones.

Telecommunications 40

Telecommunications industry standards Feedback Engineering 40

ChurnZero

APRIL 3, 2019

Since they launched in 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of the best B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. With a TR Score of 9.2

B2B 15

B2B industry standards Feedback Analytics 15

Jive

APRIL 3, 2019

Since they launched in 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of the best B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

voip 52

voip B2B Call flow industry standards 52

Eptica

MARCH 8, 2016

Date: Wednesday, March 9, 2016 The importance of integrating Twitter into customer service. Published on: March 09, 2016. Author: Dharmesh Ghedia The conversational, open nature of Twitter easily lends itself to customer service – in fact, the social network itself claims that tweets to major brands have increased by 2.5

Multichannel 50

Multichannel Customer Service Airlines CRM 50