ChurnZero
MARCH 31, 2021
Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Reviewers on TrustRadius have rated ChurnZero an 8.8 out of 10 for customer support and an 8.0 out of 10 for usability.
ChurnZero
APRIL 22, 2020
” Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Reviewers on TrustRadius value ChurnZero’s onboarding capabilities, customer health tracking tools, and flexible integrations with other applications.”
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Spearline
JUNE 1, 2021
of all contact centers have implemented speech biometrics, up from 5% in 2016, gathering information from each call in order to identify the best way to proceed. PESQ is an objective, recognized industry standard that takes into consideration characteristics such as call volume, background noise, latency or lag in audio, and interference.
Totango
APRIL 2, 2021
Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. TrustRadius Best Feature Set recognizes highlights the products in each category with the feature sets that best satisfies users’ needs and meets their expectations.
COPC
MAY 19, 2023
In 2016, after spending five years defining industry standards and driving change in South East Asia from his base in Jakarta, Alex returned to Australia to spearhead the ANZ Operations as Director, elevating the company’s regional presence and influence.
Stratifyd
JUNE 13, 2019
To prove my point, between January 2016 and December 2017 , Android customer retention was between 89% and 91%, compared to Apple, which was between 85% and 88%. Apple’s CX is difficult to match, and from the in-store experience to inviting product design, the tech brand has set and maintained the industry standard for phones.
Kayako
SEPTEMBER 13, 2017
A recent study by Twilio and market research firm Vanson Bourne analyzed how consumers from seven different countries want to use tech to talk to businesses and brands in 2016. Browsing the internet and identifying industry standards or performance benchmarks to meet isn’t the answer.
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