2016 Feedback industry standards Surveys 
Eptica
MARCH 8, 2016
Date: Wednesday, March 9, 2016 The importance of integrating Twitter into customer service. Published on: March 09, 2016. Author: Dharmesh Ghedia The conversational, open nature of Twitter easily lends itself to customer service – in fact, the social network itself claims that tweets to major brands have increased by 2.5
Tenfold - Contact Center Blog
JULY 12, 2018
Being open to employee feedback and having the ability to delegate tasks to all the right people helps with the goal-setting process. A 2016 Job Satisfaction survey from the Conference Board showed that 50.4% For example, a training based on industry standards is a must. Hire the most suitable employees.
Expert insights. Personalized for you.
50 
Let's personalize your content