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Top 10 Must Attend Conferences in 2020 for Customer Success Professionals

ChurnZero

SaaStr is the largest community of SaaS executives, founders, and entrepreneurs in the world and they are brought together at their flagship event – SaaStr Annual. With 12,500 attendees, 250 speakers, 200 sponsors, their missions is to provide the SaaS community with unparalleled access to the top minds in SaaS.

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21 Most Active Sales Influencers on Social Media in 2018

CrazyCall

Steli hasn’t always been a sales guru and executive of one of the fastest growing SaaS CRM. Coach to SaaS founders, Chief instigator at DanMartell.com. Dan Martell is a serial entrepreneur, a world-famous business coach for SaaS founders and an angel investor since young years. But he always has an entrepreneurial spirit.

Sales 129
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ChurnZero’s 10 Customer Success Leaders to Watch in 2019

ChurnZero

Chris’ experience also includes leadership roles at Mercury Interactive, Gemstar-TV Guide, and Allibra Incorporated, where he played a transformation role building Cloud strategy and preparing the company for the leap to SaaS. She originally joined TapInfleunce as Vice President of Sales and oversaw annual SaaS revenue growth of 204%.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Source: Human Resource Management; Issue: 51(4); 2012; Pages 535-548. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. James Pollard. theadvisorcoach. Bill Dettering. Tsahi Levent-Levi.

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8 BIG RYG Speakers to Follow on Twitter

ChurnZero

Godard Abel, G2 Godard ( @godardabel )is CEO of G2 , a business software review website he co-founded in 2012. Jay Nathan, Higher Logic Jay ( @jaynathan ) is Chief Customer Officer at Higher Logic , a leading SaaS-based online community and communications software.

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10 Leaders Share Their Customer Success Career Paths

Amity

Customer Success seems to be the new “it” job in SaaS. This was back before SaaS companies were given that acronym -- they were called ASPs (Application Service Providers) back in the early 2000s. Before becoming a Mozzer, I was an SEO Specialist providing consulting services for car dealership clients.

Sales 71
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Selection, Implementation and Use: The Journey of Contact Center Technology with Joe Rice

Vistio

And in 2012, I decided to make the jump to the indirect or referral partner channels, where a lot of these big Gartner ranked vendors across contact center and unified communications and networking have these really robust programs that enable partners, or referral brokers, or agents to basically add value around the purchasing process.