Outsource Consultants
AUGUST 21, 2023
Notably, the country’s booming technology sector, particularly in the realm of generative AI, makes it an appealing destination for outsourcing. Outsource Consultants delves into the key changes seen in Mexico over the last three years, helping you prepare for your perfect Mexican call center partner.
ShepHyken
JULY 28, 2017
It’s important to stay up to date on new technology and trends in order to keep your customers and attract new ones. . As a result, retail consultant Howard Davidowitz predicts that up to 50 percent of America’s shopping malls vanish within 15 to 20 years. That’s why we haven’t built a major enclosed mall since 2006.”.
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EPIC Connections
MARCH 27, 2018
The contact center industry is known for its constant hum of change punctuated by the rapid fire of new technology and a revolving door of providers. Our first real employee was hired in 2006, and our longest running client engaged us in 2008. Since then, our cloud technology engagements have grown significantly.
Callminer
FEBRUARY 21, 2018
Nenad is the co-founder & CEO of CroatiaTech , a future technology development company that focuses on software & website development, machine learning, AI, VR, AR and mechatronics. One common mistake I see from call centers that I have consulted with over the last year is…”. Get a solution that is…”. Peter Abah. csITsupport.
Altivon
SEPTEMBER 28, 2017
The webinar, titled “ Re-Tool the Contact Center for Better Patient Experience ”, presented an overview of issues facing the industry and its customers, as well as new technologies and best practices that can help address these issues. Leaden presented contact center optimization in three phases—the latest of which began in 2006.
Livepro
JULY 17, 2018
Samantha’s previous role as Senior Professional Services Consultant at Panviva Australia, saw engagements with Contact Centre customers and project management groups including Westpac, Vic Roads, HBF, Medibank, ANZ, Foxtel and AHM. Since joining COPC Asia Pacific Inc. Samantha Middlebrook is Customer Driven’s Head of Product and Go to Market.
C Space
DECEMBER 6, 2018
Nicola Spitzer, Senior Consultant at C Space, explains why a little bit of empathy can go a long way… Tweet. Senior Consultant at C Space. After passing my driving test in 2005, I stopped driving in 2006. But the mobility sector hasn’t quite cracked the issue of trust. Nicola Spitzer.
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