Customer Guru
JULY 3, 2018
The SaaS world is replete with cut-throat competition; the same services are provided by many brands, all of which have wonderful products. In such a scenario, what differentiates one SaaS brand from the other? This blog discusses what customer experience lessons one can learn from the best-in-business SaaS brands.
Inbenta
SEPTEMBER 30, 2023
Dindayal brings over 20 years of experience in product and engineering roles within enterprise B2B SaaS organizations, including leading product management teams. About Inbenta Founded in 2005, Inbenta ( www.inbenta.com ) is a global AI platform purpose-built to optimize customer experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
MARCH 16, 2021
The Deloitte Technology Fast 50 India program was launched in 2005. JustCall is a leading product of SaaS Labs , a digital product company that builds B2B products for businesses around the world. Previously, JustCall ranked 5th in 2019 Deloitte Technology Fast 50.
SmartKarrot
MAY 28, 2020
GDPR for SaaS providers requires SaaS businesses to protect the privacy of European citizens who are doing any kind of transactions with them within the boundaries of EU member states. Guide to running a GDPR compliant SaaS business” Source: GDPR for SaaS. The Ultimate GDPR SaaS Checklist” Source: GDPR SaaS Checklist.
Amity
NOVEMBER 25, 2014
Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software , to talk about demonstrating the need for Customer Success. With SaaS, there is no such thing as shelf-ware. Here are the “aha!”
Amity
APRIL 7, 2016
In 2005, Salesforce was signing new customers left and right and its market cap was accelerating past $500 million. Yet Salesforce is just one among countless examples of SaaS companies waking up to the realities of the Subscription Economy. Even Veto Power to decide whether or not a Customer is a good fit – before they sign.
SmartKarrot
MAY 26, 2020
It is said that 2005 introduced mankind to the world of cloud computing. As Lesley MacDonald, Programs Manager, Dell EMC rightly explains, “From its early origins of SaaS, the cloud-based on-demand services category has evolved into anything-and-everything-as-a-service that isn’t nailed to the floor. Final Take.
Expert insights. Personalized for you.
94 
Let's personalize your content