Beyond Philosophy
SEPTEMBER 11, 2014
While I believe there are several factors at work here that make the difference between the two organizations, employee engagement is a big part it. How employee engagement affects their rank: A recent article on BusinessInsider.com points out that Amazon’s cloud computing business earned $3.8 They communicate well.
Beyond Philosophy
SEPTEMBER 11, 2014
While I believe there are several factors at work here that make the difference between the two organizations, employee engagement is a big part it. How employee engagement affects their rank: A recent article on BusinessInsider.com points out that Amazon’s cloud computing business earned $3.8 The Top 10 Companies.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
MAY 31, 2016
The dual message here is that companies should focus greater attention both on creating brand “champions” and advocates among customers and on building these same capabilities within the job descriptions of all employees within the organization, irrespective of function or level. Employee Engagement: Putting the Cart Before the Horse?
Provide Support
APRIL 20, 2017
A company’s employees are often referred to as its most valuable assets. If you have clicked through to this post, most likely you are a business owner or a customer service manager, already well aware of the importance of keeping your employees engaged and motivated. © 2003 - 2017 Provide Support LLC. Read more.
Provide Support
APRIL 3, 2018
As a customer service manager, it’s your ability to drive both customer satisfaction, and employee engagement, that defines your own success. The bottom-line is that you can’t have delighted customers with disengaged, or even disgruntled employees. © 2003 - 2017 Provide Support LLC. That’s where you need to start. (.).
Taylor Reach Group
JANUARY 21, 2019
All of this makes her an amazing addition to the Taylor Reach team; a team that has, among other accolades, been recently recognized as among the Top 50 Customer Service Blogs and the Top 50 Thought Leaders (Colin Taylor) in the field of Customer Service worldwide by ICMI.
Creative Virtual
JUNE 22, 2020
When I first founded Creative Virtual in late 2003, chatbot and virtual agent technology was still very new in the customer service space. It’s been exciting to lead a company that’s instrumental in advancing the technology and its applications for customer and employee engagement.
Expert insights. Personalized for you.
347 
Let's personalize your content