2003 Blog Employee engagement Service level 
Comm100
MARCH 27, 2023
By allowing a chatbot to handle the most time consuming and unrewarding work, agents can focus their time on more engaging questions and tasks. This in turn helps schools improve employee engagement and even reduce agent turnover. When agents are offline, all chats are routed to the chatbot.
Provide Support
JULY 5, 2016
Are your employees passionate about their jobs and committed to contribute to your company’s goals? If not, you may be facing an employee engagement gap that can have a negative effect on productivity, retention, customer service levels and customer experience. © 2003 - 2015 Provide Support LLC. Read more.
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