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Breaking Free from the Boundaries of Document-Based Communications

Quadient

As we wrap up the “Quadient Leadership Insights” four-part blog series the week leading up to the USA’s Independence Day celebration, I thought IDC’s assessment of the CCM space was fitting and worth exploring. . I’ve watched CCM really expand and evolve into so much more than designing and delivering business-critical documents.

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What CCM solution reviews say about your potential for CX success

Quadient

What CCM solution reviews say about your potential for CX success. But we also aren’t just in the business of building the world’s most intelligent CCM solutions. The worlds’ leading CCM customer success advocate . Quadient is recognized as the only customer-first CCM solution provider by Gartner. CCM migration experts.

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Quadient Named an IDC MarketScape Cloud Customer Communications Management Leader

Quadient

In fact, it’s even more exciting following the pandemic turmoil and amid all the new tech and customer trends impacting the Customer Communications Management (CCM) category. Having worked in the CCM industry for more than 15 years, I’ve been impressed with Quadient’s “customer-first” culture during my time here. First, thank you.

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2022 Analyst Report Roundup: Data to Back Your CCM-CXM Budget

Quadient

2022 Analyst Report Roundup: Data to Back Your CCM-CXM Budget. Nobody likes to talk about it, but the frantic work of budgeting season is upon us. Backing Your CCM-CXM Funding Requests with Proven Results. Gartner Market Guide: Helping you Re-evaluate Your CCM Tech Stack. Marissa Feigen. Thu, 08/11/2022 - 15:15.

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Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications

Quadient

The new “Experience Partner Program” introduces a variety of changes that are primarily designed to increase the benefits to our most committed partners and enable us to take advantage of the 9% adjusted CAGR of the 1.9b$ market until 2025* (with even stronger growth expected for cloud solutions).

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What's Wrong with CCM as a Managed Service

Topdown

The last several years have seen a rise in the number of customer communication management (CCM) offerings, including from hosted managed CCM service providers like NEPS, Prinova, and DataOceans. That made us think about managed services, why they even exist, and why we think outsourcing your CCM is a terrible idea.

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First Completely New CCM Solution in Years

Topdown

Topdown has been in the business of customer communications management (CCM) for over 36 years, so we’ve been here for every major development in CCM from the very beginning. You can believe us when we say that INTOUCH ® is a real game-changer in this space. There’s nothing else like it in the world of CCM. Here’s why.