updates 
CX Global Media
DECEMBER 22, 2020
Customer Experience Strategy Updates for 2021 – CX Quick Tips on CX Global Media TV with James Dodkins While you might have thought your customer experience strategy updates were over for 2020, James helps you to ring in the new year with different perspectives on common CX discussions. And that’s why we love James.
kommunicate
SEPTEMBER 7, 2023
Last Updated on September 7, 2023 The month of August chugged along, and we were busy bees here at Kommunicate, packing our bags and preparing to move to our brand new office space in the heart of Koramangala, Bangalore. But we did more than just move our stuff to a different location. We made bold [.]
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kommunicate
AUGUST 3, 2023
Last Updated on August 3, 2023 The month of July came along, and our engineers here at Kommunicate did what they always do best – make your chatbot builder even better. The post Here’s What’s New From August 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. More details about [.]
Contact Center Pipeline
JANUARY 19, 2023
I’m seeing contact center trends change, and how could they not? Coming out of the COVID-19 health emergency, consumer life is largely returning to more familiar patterns and expectations when it comes to customer experience (CX), while some behaviors are changing (more on that below). Employee life is dramatically different from three years ago.
Advertiser: ZoomInfo
More specifically, updated data can help organizations outline key accounts for their campaigns. For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software.
kommunicate
JULY 6, 2023
Last Updated on July 6, 2023 The month of June was a big one for all of us folks here at Kommunicate. More details about our major product updates here: 1. The post Here’s Whats New From July 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. Campaign Messaging feature : The campaign messaging [.]
kommunicate
APRIL 5, 2023
Last Updated on April 6, 2023 Die letzte Monat war ziemlich aufregend, nicht war? The post Here’s What’s New From April 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. The post Here’s What’s New From April 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog.
Advertiser: ZoomInfo
More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market. To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness.
Advertiser: Vanilla Forums
Updating and upgrading how you meet customer expectations should be a top priority for any company, and though it might sound like a weighty task, there is an uncomplicated solution: Community. Though we see this as an obvious connector, we realize that not everyone will.
Speaker: Melissa Pollock, Customer Success Officer, AmplifAI
How to train procedures, then update and re-distribute as necessary. In this webinar, you will know: How to build the necessary interpersonal skills to engender CX behaviors. What to identify, document and share. What technological infrastructure is needed to make it possible for agents to do their job, and how tech has changed.
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