Quality Contact Solutions

MARCH 11, 2021

At Quality Contact Solutions , we believe our company exists because sales drive the world. Quality Contact Solutions is no different, and proud to be part of the sales world that keeps our economy running. Our focus centers around offering telemarketing services that help increase sales and support customers all across the U.S.

Telemarketing 98

Telemarketing Sales Upselling outsourcing 98

JustCall

MARCH 7, 2023

The sales world has changed dramatically. Hybrid workspaces blend in-office sales reps and off-site staff (mostly working from home). So why does this approach matter and how can you incorporate it into your sales operations? So you must prepare adequately if you’re considering a hybrid work model for your sales team.

Best practices 52

Best practices Sales Morale Personalization 52

Calltools

AUGUST 7, 2019

Each member of your sales team needs the right training to reach his or her goals. You can give your employees the tools they need to exceed your expectations by including the following six tips in your sales training program. Often, sales associates think that they know how to give stellar inside sales presentations.

Sales 40

Sales Morale Employee engagement Metrics 40

CX Global Media

OCTOBER 22, 2018

For many, managing morale and employee engagement in a contact center is a complete mystery. What Joe will cover in this free training seminar…. Seminar Leaders. Joe currently heads Coca-Cola’s Inside Sales and Service team with that business-to-business sales and reactive service calls to over 77,000 CCBCC customers.

Employee engagement 45

Employee engagement Contact Center Morale Coaching 45

Callminer

APRIL 21, 2020

Call center leadership has a significant impact on performance by setting the tone of the workplace and fostering employee morale. This helps in morale boosting as well as better handling of personal relationships when things are not going well. What I liked the most are the seminars and workshops we did all year round.

Call Center 182

Call Center Management Scripts Coaching 182

CustomerSuccessBox

APRIL 29, 2022

The moral of the above story is- If you have a high customer churn rate, no matter how many new clients you get, your business and revenue will suffer. For example- Each month, sales teams prefer to keep track of how much revenue they generated. Marketers track qualifying leads, which don’t necessarily turn into sales.

SaaS 52

SaaS Customer retention Metrics B2B 52

Netomi

JANUARY 5, 2022

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98