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3 Things I Know For Sure Motivate Customer Service Employees

Myra Golden Media

These are all signs that we’re burned out or morale is very low. I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things spicy at Myra Golden Seminars by regularly getting the team out for fun. Plan a Team Building Outing.

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Guest Post: 5 Contact Center Best Practices That Make Clients Happier

ShepHyken

Refresher courses, seminars, and other product knowledge dissemination activities should be a staple of contact center work routines. That being the case, morale boosting and team building events should become the norm at your company. Happy agents set the tone for good customer experiences. At least for now!

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Mitigating Attrition: How to Keep Agents Happy in 2023 and Beyond

Outsource Consultants

Allowing agents to spend more time in training programs or relevant seminars can improve morale in the long run, even if it temporarily means less time on the phone. Rewarding staff appropriately is a great way to show your company’s appreciation and to keep morale high.

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Call Center Optimization: 5 Methods to Improve Your Operation

Fonolo

Ask agents for feedback, resolve issues, monitor performance, and take active steps to boost morale in the office. From seminars and videos to group training and one-on-one coaching sessions, there is no excuse to slack on agent training. As success leaders and call center managers, you need to be an example for your agents.

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Learn How Coca-Cola Adds Life to Contact Center Employee Engagement

CX Global Media

For many, managing morale and employee engagement in a contact center is a complete mystery. What Joe will cover in this free training seminar…. Seminar Leaders. UNTIL NOW – Managing morale and employee engagement in a contact center was a complete mystery. Three main focus areas with direct impact on your culture.

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5 Ways Telemarketing Services Can Increase Sales

Quality Contact Solutions

Conferences, Seminars, Sales Events, and Webinars are great ways to demonstrate your products and services through education. The focus on your organization’s continual growth through telemarketing services will keep your internal sales team’s morale high. This is where telemarketing services can help increase your sales.

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Three Ways to Motivate Customer Service Employees

CSM Magazine

These are all signs that we’re burned out or morale is very low. I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things fresh at Myra Golden Seminars by regularly getting the team out for fun. Plan a Team Building Outing.