Quality Contact Solutions

MARCH 21, 2024

By Angela Garfinkel, President Author note: This article is focused on Prior Express Written Consent (PEWC) and what is required by the TCPA for placing compliant outbound telemarketing calls to wireless or VoIP phone numbers. more…)

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Telemarketing Wireless voip Marketing 52

Quality Contact Solutions

SEPTEMBER 14, 2022

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.

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Telemarketing Wireless Morale Scripts 98

Quality Contact Solutions

DECEMBER 31, 1969

By Rich Hamilton, Director of Marketing & Product Development. Creating the perfect telemarketing compliance program is challenging. Outbound telemarketing managers will tell you that ensuring their outbound telemarketing is compliant is one of the things that keeps them up at night. Do Not Call compliance.

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Telemarketing Consulting Consulting Abandon rate 63

Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

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Telemarketing Call Center Gamification Contact center software 53

Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. Calls to wireless or VoIP phone numbers. By Angela Garfinkel, President.

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Telemarketing Wireless voip Automotive 53

Aspect

OCTOBER 11, 2018

Apparently unfamiliar with the Telephone Consumer Protection Act (TCPA) which restricts telemarketing calls via voice, SMS texts, or fax, the mischievous lizard rang the center’s main number multiple times. In either case, the key takeaway here is that any marketer could use a regular refresher on TCPA compliance.

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Telemarketing Wireless Marketing Management 88

Calltools

JULY 27, 2022

The Telephone Consumer Protection Act (TCPA) is a piece of legislation that lays down rules for call centers using outbound marketing to communicate with customers. Some of the most critical TCPA regulations for call centers are: Agents can only call residential customers for marketing purposes between 8 a.m. TCPA and DNC Compliance.

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Best practices Wireless Government Call Center 52