Remove en products event-platform
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Redact sensitive data from streaming data in near-real time using Amazon Comprehend and Amazon Kinesis Data Firehose

AWS Machine Learning

You can now use Amazon Comprehend ML capabilities to detect and redact PII in customer emails, support tickets, product reviews, social media, and more. After you create the function, enter the following code: import json import boto3 import os import base64 import sys def lambda_handler(event, context): output = []. Choose Deploy.

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Why a Smart CX Strategy Is Critical to Your Bottom Line

3CLogic

Today’s customers have a bevy of choices for nearly every type of product or service. It seems reasonable to assume customers who are satisfied with a product or service will buy again, but that isn’t always the case. Contact centers operating with siloed platforms that don’t readily share data are unlikely to meet this standard. ??

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Text Messaging Is Still Alive and Kicking after 25 Years

LiveChat

While all these platforms adhere to the essential tenet of connecting people with each other, the way it is done and the effectiveness of each platform varies with an occasion. There is no onboarding onto a social platform or app installation required for effective communication between the two parties. Product launches.

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Build an internal SaaS service with cost and usage tracking for foundation models on Amazon Bedrock

AWS Machine Learning

Challenges An AI platform administrator needs to provide standardized and easy access to FMs to multiple development teams. After the Amazon Bedrock invocation, Amazon CloudTrail generates a CloudTrail event. We describe how the solution and Amazon Bedrock consumption plans map to the general SaaS journey framework.

SaaS 130
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Fine-tune Llama 2 for text generation on Amazon SageMaker JumpStart

AWS Machine Learning

To avoid this issue, you can use the disable output compression feature supported by the SageMaker training platform. For example, compressing and uploading the 70B model can take more than 4 hours. It expands on the concept of disruptive technologies, a term he coined in a 1995 article “Disruptive Technologies: Catching the Wave”.

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The CX Technology Stack: 100 Tools for Optimizing Your Brand’s Customer Experience

Liveops

To help organizations navigate the big, wide world of CX technology, we’ve assembled a massive list of top products and tools for customer service, communication, behavior tracking, insights, and more. Take your marketing content to the next level with an all-in-one digital publishing and brand storytelling platform. BriteVerify.

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19 Important VoIP Features (Every Modern Business Needs)

JustCall

SMS automation is a feature of cloud phone systems that allows business owners to send automated texts to customers based on pre-defined events. Sales teams often use the feature to notify leads about promotions or send marketing messages en masse. They can even take down call notes and dispositions on the same platform.

voip 52