CrazyCall

MAY 8, 2019

A buyer’s behavior together with sales techniques and processes have evolved significantly. Nowadays, most B2B customers make the decision about their purchase even before a sale rep contacts them. The aim of sales reps is to assist leads in their journey. However, inbound sales strategy doesn’t end here.

Inbound sales 101

Inbound sales Sales Outbound sales Education 101

Dialer 360

JULY 27, 2022

Call center campaigns can be very effective in generating sales or leads. You can use the idea of running a call center campaign to meet the business goals for example close more inbound sales campaigns, qualify prospects, and boost customer service. However, this contributes to better customer service and optimize sales.

Call Center 40

Call Center Interactive Voice Response call center software Inbound sales 40

CrazyCall

MAY 13, 2019

Accurately created and executed sales forecast can make your business grow, even in lousy market condition. However, despite the advantages, for many sales leaders, sales forecasting is a dreaded task. Let me outline the basics of sales forecast for you. What is the sales forecast? In a month?

Sales 89

Sales Marketing Inbound sales Metrics 89

aircall

AUGUST 18, 2017

Thanks to Mention, marketing leaders can evaluate their brand’s reputation and influence alongside their competitors’ to make impactful decisions. We had a chance to speak with Matthieu Gauthier, Mention’s Head of Marketing, to hear how Aircall’s cloud-based phone software helped their team grow and succeed. How Mention uses Aircall.

Sales 59

Sales Outbound sales Inbound sales voip 59

Ann Michaels and Associates

SEPTEMBER 24, 2019

A bit more complicated than typical mystery shopping, but definitely beneficial. if applicable) It’s amazing how many inbound sales depart ments are totally unprepared for this line of questions. Ask typical questions of the sales person. Pay attention to if the product trial lives up to the marketing hype.

B2B 49

B2B Inbound sales Upselling B2C 49

Global Response

DECEMBER 21, 2022

This process ensures that your call center quality is stable and improving—which in turn will improve customer service and retention, sales, compliance and more. However, if your call center handles outbound sales and marketing calls, a QA process for sales is even more important.

Call Center 62

Call Center Outbound sales Feedback Best practices 62

Ann Michaels and Associates

JUNE 11, 2018

A bit more complicated than typical mystery shopping, but definitely beneficial. It’s amazing how many inbound sales departments are totally unprepared for this line of questions. Ask typical questions of the sales person. Pay attention to if the product trial lives up to the marketing hype. if applicable).

B2B 40

B2B Inbound sales Upselling B2C 40