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How a contact center can be the perfect partner: real estate agents and property managers.

Call Experts

Real estate agents and property managers, if your business takes too long to react to requests and return messages, your renters, buyers, and owners can get disappointed. More than 55% of property managers state they want to improve customer service, providing a more social face to the business. Then, word will spread.

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Choosing Between a Predictive Dialer or Preview Dialer

Calltools

Which one should you choose for your next outbound dialing campaign? Benefits of Predictive Dialers Predictive dialers move quickly to reduce the amount of time call agents spend interacting with individual leads. They reach this goal by using an algorithm to “predict” how long the average call takes.

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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. An auto dialer is software that dials up each contact from your database. The auto dialer software usually comes as a part of a cloud-based phone system. . All unanswered and abandoned calls are filtered out.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

This is why we have created a comprehensive guide in the sections below, which details the comparison of two such software, namely, JustCall and Aircall, which is counted among Justcall alternatives with respect to all the necessary parameters. JustCall vs Aircall Comparison 1.

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Contact Center 101: A Comprehensive Guide

JustCall

Brands have already made the move to upgrade from basic call centers to contact centers for the agility and flexibility that they provide. Addressing this gap between expectation and capacity, contact centers offer extended functionality and better efficiencies. What is a Contact Center?

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Which Call Center Model is Right For You?

Global Response

Inbound, outbound, blended, hybrid—navigating the different types of call center models can require its own dictionary. If you’re looking to outsource your call center needs, but aren’t sure which model is right for you—or even what models are available—we’re here to help.

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Transform Your Business with a Virtual Call Center Solution

JustCall

To meet customer expectations, brands also have come up with better customer service solutions. One of the ways in which call centers as brands have done so is by undergoing a rigorous digital transformation over the past two years. A virtual call center is a call center that runs over the internet.