NICE inContact
OCTOBER 29, 2019
With CXone APIs, it can integrate with nearly any third-party solution to customize and is realizing the many advantages of CXone Workforce Management in scheduling and performance management. The numbers tell the rest of the story—costs are down while quality scores and customer satisfaction is up!
Monet Software
DECEMBER 21, 2018
It’s safe to say that 2018 was an eventful year at Monet Software. It’s always nice to open a new year with industry recognition: our Workforce Optimization solution Monet WFO received the 2017 Cloud Computing Excellence Award from TMC. We debuted our new, modern and more responsive company website this month. Stay tuned!
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Monet Software
OCTOBER 22, 2018
This was Monet Software’s second year of attendance, and this time around our booth was so crowded every day that we could not even attend many of the keynote speeches and other events taking place throughout the city! And today we are proud to reveal the result of that ongoing research: a brand new, modern and more responsive user interface.
Enghouse Interactive
JUNE 25, 2019
If you’re not already aware, Enghouse Interactive offers the industry’s broadest range of contact center solutions. We invite you to drop by Booth #723 and we’ll show you how Enghouse Interactive can resolve your Customer Experience (CX) issues, with the industry’s most reliable Contact Center solutions.
Enghouse Interactive
OCTOBER 4, 2019
Drop by kiosk #507 and we’ll show you how Enghouse Interactive can improve your Customer Experience (CX) and help you increase your revenue generation capabilities by using the industry’s most reliable Contact Center solutions. Click here for discounted tickets!
Enghouse Interactive
OCTOBER 27, 2021
unfiltered) comments are typically offered during a specific event or situation. Extend Your Customer Data Gathering Capabilities . While most organizations seek to better understand their customers, the most valuable (i.e.
Serenova
JUNE 6, 2019
Yesterday, at the Austin Contact Center Alliance ’s Emerging Technologies for CX event, Serenova and more than 30 contact center executives and technology thought leaders discussed customer experience (CX) challenges and how emerging technology can help. Here too, according to the panel, technology can help.
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