What Is Conversational IVR & Its Difference From Standard IVR?
JustCall
APRIL 3, 2023
A standard IVR is frustrating for about 46% of the callers , who say that the unending, pre-recorded IVRs are a terrible experience. Thankfully, with conversational AI-based IVRs, you can turn this metric around for your customers. There is more to conversational AI IVR than just that – which is what this blog is about.
Let's personalize your content