integration microsoft-teams 
JustCall
APRIL 3, 2024
Auto dialers are a secret weapon for call centers and sales teams. They are tireless assistants handling manual dialing while your agents focus on closing sales or generating leads. It minimizes the manual dialing nightmare for sales and lead generation teams. creating visualizations such as charts).
VirtualPBX
NOVEMBER 12, 2021
Tools like Google Analytics for example are ubiquitous, detailed, and easily customized by wide ranges of businesses to capture sales, engagement, and form activity. But what happens when a customer calls your business? These reports will show volume of calls, call length, who answered, and more. Give Sales a Heads Up.
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VirtualPBX
NOVEMBER 12, 2021
Tools like Google Analytics for example are ubiquitous, detailed, and easily customized by wide ranges of businesses to capture sales, engagement, and form activity. But what happens when a customer calls your business? These reports will show volume of calls, call length, who answered, and more. Give Sales a Heads Up.
InGenius
JULY 19, 2019
My first sales job was at a contact center in the early 2000s. I worked on a large team, with high targets and a company-mandated script. I was expected to call over 100 people each day and to throw my pitch to as many people as would listen, trying to get as many to stick as possible. Sound familiar?
Callminer
AUGUST 6, 2019
There are a number of call center software solutions on the market, comprising more than half a dozen types of these tools. That’s not to mention the number of software tools that integrate with the various call center software solutions. Predictive Dialer: An automated calling system, typically used for sales.
SmartKarrot
MAY 14, 2023
Imagine this – You are in a conversation with one of your most valued customers and they are detailing you (and your team) about an upcoming project. In this blog, we will discuss the intelligence layer and how to add an intelligence layer to MS Teams calls to take the calls from ordinary to exceptional. So let’s dig it!
3CLogic
AUGUST 11, 2020
As remote work becomes the new norm due to COVID-19, it has only served to exacerbate the inefficiency that comes with non-integrated systems and on-premise technologies. during COVID most witnessed a significant rise in call volumes. Among those at the top of the list?
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