Calibration How To Metrics Scripts 
AWS Machine Learning
MARCH 20, 2023
In this post, we show you how to build and deploy INT8 inference with your own processing container for PyTorch. Use the supplied Python scripts for quantization. Run the provided Python test scripts to invoke the SageMaker endpoint for both INT8 and FP32 versions. py scripts for testing. Refer to invoke-INT8.py
Monet Software
AUGUST 11, 2020
3 Calibrate Quality Evaluations and Metrics. Central to the QM function is the evaluation of contacts for regulatory compliance, adherence to scripting and qualitative features like professionalism, product knowledge and empathy. That doesn’t mean SMB call centers should give up on accurate measurement, though!
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AWS Machine Learning
JANUARY 17, 2023
We show you how to train, deploy and use a churn prediction model that has processed numerical, categorical, and textual features to make its prediction. For more information on specific solutions under each use case and how to launch a JumpStart solution, see Solution Templates. Solution overview. BERT + Random Forest.
Customer Relationship Metrics
JULY 26, 2017
When your focus is on how to hold people accountable, it takes your focus off an important question: “Why do we need to hold people accountable in the first place?”. Organizations must create performance management and employee development programs that use customer relationship metrics to drive their service delivery.
Callminer
AUGUST 1, 2017
Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Interactive agent scripts from Zingtree solve this problem. Bill Dettering.
AWS Machine Learning
OCTOBER 19, 2022
In this post, we show you how to build a dynamic, self-improving, and maintainable credit card fraud detection system with machine learning (ML) using Amazon SageMaker. Lastly, we compare the classification result with the ground truth labels and compute the evaluation metrics. This time we can also calculate the ROC AUC metric.
Voxjar
MAY 22, 2018
When you experiment with different metrics and track improvement over time, you set yourself up for success. Good parameters are measurable and clearly defined (something you can test through calibration sessions with management, supervisors, and reps – post on this coming soon). Did your rep: Follow the greeting script.
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