Fonolo

JULY 5, 2023

How they approach upselling opportunities Upselling is something that all your customer-facing employees should be doing — not just sales. How to Eliminate Hold Time in Your Call Center Everything from your product itself, to brand voice and color will impact how customers feel about your brand.

Surveys 104

Surveys Brand ambassadors Sales Upselling 104

SmartKarrot

DECEMBER 19, 2022

Collaborate with Sales, Solution Architects, Partners, Product Management, Legal, and Marketing teams as the client’s representative. Act as the main point of contact, defining success plans with key deliverables, and ensuring your accounts are getting the most out of the services, resulting in renewal and upsell opportunities.

Brand ambassadors 19

Brand ambassadors Upselling Education Accountability 19

RapportBoost

DECEMBER 26, 2018

Live chat is growing in use–especially among millennial customers–and chat communications can be optimized using machine learning in order to improve engagement, reduce cost and grow sales. I prefer to focus first on sales opportunities because there is often low hanging fruit, and because sales is more fun.

Benchmark 40

Benchmark Contact Center Chatbots Metrics 40

JustCall

NOVEMBER 6, 2019

Not only this, they can also raise interest in the prospect and help you upsell or cross-sell. Be it For Sale By Owner (FSBO), Online Buyer Lead Script, and Expired Listing Script, or Leveraging a Recent Sale Script, you can make use of these free and easy to go through real estate cold calling scripts and make your life much easier. #1

Real estate 65

Real estate Scripts Sales Brand ambassadors 65

SmartKarrot

JULY 6, 2022

To create enduring connections with clients and colleagues in this dynamic environment, put up a few best practice courses on how to make the most of attendees’ time at conferences, dinners, and workplace gatherings. Customer-focused efforts would simply run in circles without a clear course without properly answered feedback.

Chief Customer Officer 10

Chief Customer Officer Brand ambassadors Education Upselling 10

ChurnZero

FEBRUARY 29, 2024

You’ll also unlock a goldmine of insights and signals that can predict customer behavior, identify potential churn, and uncover upsell opportunities. Our CS team does everything from post-sales through renewal… and bandwidth is tight. Here’s what people said. 4: Which automations make the most impact in sharing support insights?

Brand ambassadors 52

Brand ambassadors Upselling Metrics Engineering 52

Totango

MARCH 2, 2021

In this blog, we’ll look at how the customer journey has been reconceived around the image of a flywheel that integrates both the pre-sales and post-sales steps in the process. This approach separated the pre-sales buyer’s journey from the post-sales customer journey. Conversion. Product demonstrations. Tutorial videos.

Upselling 63

Upselling SaaS Brand ambassadors Sales 63