CallSource Insights

OCTOBER 16, 2019

Getting commitment from callers can be the difference between them choosing you or your competition. Setting real appointments gets buyers through your doors and into the car they are looking for. Your phone is a lead-generator, you need to get serious about selling the appointment to sell the car.

Automotive 40

Automotive CRM Sales Personalization 40

CallSource Insights

AUGUST 6, 2019

You can’t make a sale if a customer doesn’t come to the dealership, and the second-most common initial point of contact with a dealership (after walk-ins) is the phone. Consumers call your dealership because they have a need – and want to see if your dealership can fulfill their request.

Automotive 40

Automotive Coaching Finance Education 40

CallSource Insights

AUGUST 28, 2018

CallSource Reflections: Save Your Business’ Reputation and a Lost Lead With DealSaver&url=[link] target="_blank" title="Share to Twitter" class="s3-twitter hint--top">. “CallSource ® Reflections” is a blog series by CallSource’s ® co-founder and President, Elliot Leiboff.

Healthcare 40

Healthcare Answering services Sales Technology 40

CallSource Insights

MARCH 31, 2020

Here are some talk tracks for home services companies to help guide your call handlers’ during the COVID-19 outbreak. Here are some talk tracks and tips to help guide your conversations with customers during this pandemic. It is important to stress health and safety first for your employees and your customers.

Coaching 52

Coaching Upselling Management Technology 52

CallSource Insights

JUNE 7, 2019

Potential customers must phone your business and engage with a real person to book an appointment before the sale can be made. Digital attribution is a built-in part of online marketing, but offline attribution must come into play as well for a holistic view of your marketing analytics. The backbone of call management is your phones.

Management 40

Management Advertising Analytics Marketing 40

CallSource Insights

JUNE 12, 2019

Potential customers must phone your business and engage with a real person to book an appointment before the sale is finalized. Digital attribution is a built-in part of online marketing, but offline attribution must come into play as well for a holistic view of your marketing analytics.

Management 40

Management Coaching Advertising Accountability 40

CallSource Insights

JULY 3, 2019

By providing superior service and valuable products, you build your positive reputation. How do potential customers discover how great your business is? Customer Service no longer starts or stops with your business or your technician. Why online reviews are important. Don’t Make Your Friend Your Foe.

Management 40

Management Feedback Engineering Advertising 40