Anexa BPO

APRIL 22, 2023

Over recent years, the grocers’ category has generated inconsistent performance while mass retail pharmacies have grown – and even experienced economies of scale due to sheer size and recognizable brand names. The post The US Retail Pharmacy Industry is in a State of Flux first appeared on Anexa BPO.

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Anexa BPO

OCTOBER 15, 2021

What product categories stand to gain the most from the livestream sales revolution? And Western brands, retailers and marketplaces are starting to establish their own live commerce platforms to promote products – particularly in the fashion and beauty categories. It is truly the next generation of commerce. Reach out today.

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Anexa BPO

MARCH 22, 2023

Businesses need to develop personas for these many user categories – and these categories will vary wildly according to the type of business. The post Becoming A Customer-Centric Organization first appeared on Anexa BPO. Reach out to Anexa for information on how we can support your customer service AND customer success models.

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Anexa BPO

JUNE 2, 2021

So how does that translate to BPO (outsourcing) companies being at the forefront of that “next normal”? BPO (Outsourcing) Companies Can Set You Up. Even from the standpoint of hygiene transparency (which is certainly a new normal expectation), business process outsourcing, or BPO companies, make sense like never before.

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Anexa BPO

JUNE 8, 2023

Understanding that these outcomes are the most important to a customer can assist an organization when implementing specific touchpoints into the customer journey and the most common categories of consumer activity. The post Prioritize the Components of a Quality Digital Experience first appeared on Anexa BPO.

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Anexa BPO

OCTOBER 15, 2021

Let’s take a look at how today’s sophisticated consumer views the six key wellness categories. With such increased consumer focus on wellness, and the corresponding growth in products and services, how – and where – does a BPO (business process outsourcing) company fit? Trillion Wellness Market first appeared on Anexa BPO.

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Anexa BPO

OCTOBER 15, 2021

And if you fall into the secondary category, never sacrifice service for experience – exemplary service must be a “given”, and the onus is on you to facilitate an elevated customer experience surrounding those services. Why an Outsourcing Company Is the Best Way first appeared on Anexa BPO.

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Anexa BPO

OCTOBER 15, 2021

And if you fall into the secondary category, never sacrifice service for experience – exemplary service must be a “given”, and the onus is on you to facilitate an elevated customer experience surrounding those services. Either Way, Customer Service Outsourcing Companies Are the Best Way first appeared on Anexa BPO.

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Anexa BPO

APRIL 10, 2023

Enter the service categories. The post The Future Is Here, and Retailers Are Winning first appeared on Anexa BPO. Digitization and technology have provided consumers with increased access and options, which in turn have created a model whereby retailers can interact directly with their customers. Want to learn more?

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Anexa BPO

JULY 22, 2021

Having established the critical – albeit non-essential – role that indirect procurement plays in the operations of a business, it would be smart to explore how BPO (outsourcing) companies can support SMBs in generating more value. What is the strategic importance of the category?

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OctopusTech

JUNE 13, 2019

Cloud is a new form of outsourcing that turning traditional BPO to BPaaS. Let’s take a sneak peek of how Business Process Outsourcing (BPO) implementing cloud automation:-. Here these are classified into categories: 1. Sometimes the complete BPO services would be computerized through application programming.

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Anexa BPO

JUNE 15, 2022

Newsweek went even further by breaking down the measurement of customer service into categories as follows: Quality of communication : Were the interactions positive and respectful? The post Customer Service 2022: Service is Saviour first appeared on Anexa BPO.

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Callminer

SEPTEMBER 5, 2017

Nabahat Shanza is a professional content writer for the blog of Dialer360. In the mean time, she also loves writing articles in various inspiring categories for popular websites, forums, and e-magazines. Since founding CustomerServ in 2006, Nick’s vision and commitment to finding the perfect-match BPO vendors has led to over $1.1

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