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9 Call Center Environment Best Practices

Callminer

Abiding by the various best practices covered in this article can help in keeping your call center’s environment both welcoming and productive. When it comes to fostering better behavior and improving morale across your workforce, rewards play a particularly important role. Read on for actionable tips and advice.

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5 Best Practices to Speed Your Digital Workforce Transformation

Jive

Best practices for your digital workforce transformation. Will your teams welcome them, or will the changes strain their morale? The post 5 Best Practices to Speed Your Digital Workforce Transformation appeared first on Jive Resource Center. Maybe you’re already transitioning your workforce to a digital model.

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Virtual Call Center Software: Here’s All You Need to Know

aircall

More and more people work from home, and with the advent of VOIP technology, virtual call centers have become increasingly prevalent. A virtual call center can reduce your employee turnover, boost your employees’ morale, and make for much improved customer service. A relaxed, contented staff is a more efficient one. Eco-friendly.

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Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce

Noble Systems

This blog compiles the top five best practices to help those who are transitioning to, or looking to maintain, an at-home workforce to achieve the best outcomes. They will also need headsets and power backup, and VOIP via home broadband and a VPN connection to the corporate network for secure access to enterprise applications.

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Work from Home: 13 Tools to Help Your Team

aircall

If your colleagues work from home, it can have a positive effect on morale. Aircall is a VoIP business phone system for both sales and support. Tips and best practices to work from home. Moreover, it will quickly become grating, and morale and productivity will take a serious hit. Be more flexible.

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