Callminer

FEBRUARY 24, 2020

Cultivating a productive call center environment involves optimizing many different facets of its operations. From facility design to computer systems and software integrations, all aspects of your call center that impact its internal atmosphere can affect employee performance. Read on for actionable tips and advice.

Best practices 207

Best practices Call Center voip Analytics 207

aircall

OCTOBER 5, 2016

A virtual call center is a contact center whose agents work remotely. Virtual call center software lets a team work from dispersed locations, while remaining a cohesive unit and performing with easy and efficiency. Virtual call centers work through Voice Over Internet Protocol. Let us show you why.

virtual call center 48

virtual call center call center software Call Center outsourcing 48

aircall

DECEMBER 8, 2016

If your colleagues work from home, it can have a positive effect on morale. Aircall is a VoIP business phone system for both sales and support. Tips and best practices to work from home. Moreover, it will quickly become grating, and morale and productivity will take a serious hit. Be more flexible.

Morale 48

Morale voip Sales Management 48