Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce
Noble Systems
SEPTEMBER 8, 2020
This blog compiles the top five best practices to help those who are transitioning to, or looking to maintain, an at-home workforce to achieve the best outcomes. They will also need headsets and power backup, and VOIP via home broadband and a VPN connection to the corporate network for secure access to enterprise applications.
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