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Call Center Optimization: Big Data Analytics

Global Response

Call centers are increasingly turning to big data analytics as a pivotal tool for optimization. By harnessing the power of vast data sets, businesses can uncover deep insight into customer behavior, preferences, and trends, enabling them to tailor their services for maximum impact. Let’s take a look.

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Customer Success in Healthcare Industry: Trends and Best Practices

SmartKarrot

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. Where around 56% of the market is covered by services, the remaining market size consists of healthcare software products.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

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Unlocking the Power of Ideal Customer Profiles (ICPs) in Sales

Balto

Incorporating AI into ABM strategies involves the following best practices: Harness AI-driven insights to comprehend each account’s unique challenges, goals, and preferences. Let’s illustrate this with a quick example: suppose that you’re a company that offers HR software solutions.

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Unlocking the Power of Ideal Customer Profiles (ICPs) in Modern Sales

Balto

Incorporating AI into ABM strategies involves the following best practices: Harness AI-driven insights to comprehend each account’s unique challenges, goals, and preferences. Let’s illustrate this with a quick example: suppose that you’re a company that offers HR software solutions.

Sales 52
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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

It has applications in areas where data is multi-modal such as ecommerce, where data contains text in the form of metadata as well as images, or in healthcare, where data could contain MRIs or CT scans along with doctor’s notes and diagnoses, to name a few use cases.

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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

As an attendee at the SWPP Annual Conference, you will; Learn about industry trends and hot topics from the experts; Improve your workforce management skills; Make important contacts and network with your peers; See the latest technology available to you; Have a great time! Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL.