Banking Government SaaS Sales 
Callminer
APRIL 23, 2019
Perhaps the strongest reason companies record and/or transcribe calls is that it’s often required by government entities. Typically, it’s banks that are fined for non-compliance and fines range from $5,000 to $100,000 per month. After fines have found their way to merchants, the banks often change their relationship with said merchant.
SmartKarrot
JUNE 26, 2020
Whether you login to any social media account or you make any transaction from your online bank portal, you need to always identify yourself first. . Hence, to address this concern SOC 2 compliance has been put into practice by the government for organizations dealing with large amounts of information of their customers. What is SOC2?
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SmartKarrot
SEPTEMBER 25, 2020
In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.
SmartKarrot
SEPTEMBER 25, 2020
In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.
CSM Magazine
MARCH 18, 2021
Not only in marketing and sales, but also in service. Glock: Every company with a large volume of dialogue across telecommunications, logistics, travel, banks, insurance companies, healthcare and government – all industries are recognizing the added value. Many companies are therefore looking for new, more effective solutions.
Netomi
JANUARY 5, 2022
His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.
Comm100
JANUARY 5, 2021
Over the years, SaaS developers have worked with businesses to increase the efficacy and security of this vital customer service channel: most of today’s live chat providers offer some level of password protection and data encryption to help companies manage sensitive data. Online bank Monzo had to replace 6,000 payment cards due to fraud.”.
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