JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

Calltools

MARCH 20, 2019

Dialers such as predictive dialers and auto dialers are under scrutiny, while preview dialers may be what keeps you within compliance. The goal of any business is to maintain a high level of efficiency and productivity. When this happens, regulations require the automatic dialer to play a recorded message.

Telemarketing 40

Telemarketing B2C Abandon Call Technical Support 40

Noble Systems

AUGUST 27, 2020

Often called telesales or insides sales, telemarketing can help simplify the sales process, but it can also be a way to receive information from your customers. Outbound telemarketing may also use recorded sales pitches that play automatically when a customer answers the phone. Telesales/Inside Sales.

Telemarketing 53

Telemarketing Call Center Gamification Contact center software 53

Nicereply

MAY 11, 2022

Customer success is one of the most important metrics you need to track if you’re running a B2B business. Good service is for all customers, not only the new ones but also the ones that have been using your services or products for some time now. You can increase the efficiency of your support team by using a sales dialer.

Customer retention 96

Customer retention Customer Support Feedback Metrics 96

Callminer

AUGUST 6, 2019

Predictive Dialer: An automated calling system, typically used for sales. If your agents feel that the software is disruptive or difficult to use then their productivity will suffer. Therefore, a TCPA compliant auto dialer should be prioritized. Ask reps if they like the software. “If Keep customer trends in mind.

call center software 140

call center software Best practices Call Center Interactive Voice Response 140

NobelBiz

JUNE 5, 2023

When effectively executed, it can boost sales, increase profits, and lead to significant business growth. The Basics of Lead Generation Lead generation, at its core, is the process of identifying and nurturing potential customers for a business’s products or services.

Call Center 52

Call Center Scripts CRM Contact Center 52

JustCall

FEBRUARY 11, 2022

Bagging a sales job is like closing a sales deal. Instead of selling a product, you’re selling your candidature to an employer. Good news is you can master both getting a sales jobs and making sales pitches. So, if you’re eyeing a new sales role, you’ve come to the right place.

Sales 52

Sales B2C call center software B2B 52

JustCall

SEPTEMBER 16, 2019

Sales has become more flexible and agile than ever because of the heavy competition in almost each and every sector. Moreover, with humans as buyers sales can never be linear. Sales reps have to go for multiple calls and process that are mostly disorganized and not streamlined. So, how is this all working out?

Sales 64

Sales Interactive Voice Response CRM Call Logging 64

NobelBiz

SEPTEMBER 5, 2023

Conversely, a low connection rate can result in wasted time and reduced agent productivity. Maintaining an optimal connection rate ensures that agents engage with customers effectively, ultimately impacting customer satisfaction, sales, and overall operational efficiency. Poor network areas can drastically lower the connection rate.

Contact Center 59

Contact Center Telemarketing Telecommunications Call Center 59

Babelforce

JANUARY 28, 2021

The easy way: Define a period (for example, one financial year) Calculate the total sales and marketing cost for the period Divide that by the number of customers acquired during the period. If you sell b2b (or high-value b2c) then that means a phone call. More sales. #2 More sales – we covered this up top. Talk to them.

Contact Center 52

Contact Center CRM Upselling Sales 52

JustCall

APRIL 13, 2023

We will dive deep into the key product features, pros and cons, pricing model, and user reviews to help you make a wise decision. It provides real-time AI insights, training and compliance tools, sentiment analytics, productivity, and support tools to augment your call center functions. Let’s jump straight to our options.

Coaching 10

Coaching CRM Sales Analytics 10