article thumbnail

Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Sales Dialer is an outbound phone dialer system that allows you to upload contact details or lead lists via excel or through your CRM and create automated call campaigns to eliminate manual dialing effort. Sales dialers make VoIP calls to all the selected customers in one go or one by one as per the designed algorithm. When to use?

Sales 104
article thumbnail

Guest Blog: The Do’s and Dont’s of Using Chatbots for Customer Service

ShepHyken

Reuben Yonatan is the founder and CEO of GetVoIP and GetCRM — trusted VoIP and CRM comparison guides that help companies understand and choose a business communication solution for their specific needs. Read Shep’s latest Forbes Article: How To Humanize Customer Service For B2B Organizations.

Chatbots 370
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is Needed to Set up a Tech Support?

IdeasUnlimited

Not only does a tech support center need to have the right VOIP, IVR and CRM solutions at hand, all the necessary training needs to be done before the doors open for new customers. B2B Marketing. This starts with a strong B2B marketing strategy. Setting up your facilities is only half the battle.

B2B 98
article thumbnail

What Is Cloud PBX? (Benefits & How To Switch)

JustCall

Businesses today can get started with such a system for as little as $8 per user and any VoIP-enabled phone or by just downloading an app on their cell phones. Communications have been one of the prime candidates for this disruption, with private branch exchange leading the way when it comes to B2B and business correspondence.

voip 52
article thumbnail

What is Upselling? (And 7 Steps to Becoming an Upselling *Machine*)

Babelforce

That’s easy to do – start by integrating your contact center software with your CRM. The only downside for many businesses is the cost of making calls but in reality, VoIP telephony brings those costs down to almost nothing. . #6 That way, when an existing customer calls the vital data can pop right up on the agent’s screen.

article thumbnail

How Sortlist Closes (and Keeps) Customers With Aircall + Intercom

aircall

Sortlist, a B2B marketplace , helps large companies connect with agencies to build attractive apps and memorable marketing campaigns. They quickly opted for a VoIP solution they could install, setup, and scale in minutes. Passing the telephone from one teammate to another just wasn’t productive and felt archaic.

voip 48
article thumbnail

The Benefits of Using a VoIP Provider for Your Business

aircall

VoIP is the easiest and most advanced way to enhance internal and external business communications. And with Aircall as your dedicated VoIP provider, you can do so much more with your business phone system. What Is VoIP? The term VoIP is an acronym for Voice over Internet Protocol. Lower Call Rates and More Savings.

voip 62